Questions, answered.

Marpeh Homes is a platform that connects families going through difficult seasons — medical treatment, recovery, relocation or financial hardship — with generous homeowners and donors willing to open their space so those families have somewhere restorative to stay.

We serve three groups: families who need a temporary, comfortable place to stay; homeowners who want to donate available nights in a property they own; and donors or referring organizations who support the mission financially or by connecting families to us.

The nightly rental cost of the home is completely donated by the homeowner. Guests may be asked to cover a standard cleaning fee and a nominal insurance fee when booking.

We work with families, homeowners and donors across multiple regions. Availability depends on the homes currently offered in a given area, so we recommend creating an account to see what's possible near you.

Create a free family account, then submit a request with your dates, location and circumstances. Our team reviews each request and works to match it with a suitable home as quickly as possible.

We support families facing medical treatment, complex recovery, sudden relocation, or other difficult seasons where a safe, temporary place to stay would make a meaningful difference.

Length of stay depends on your circumstances and the homeowner's availability. This is discussed and agreed upon before your stay is confirmed, and can be adjusted if your situation changes.

You control what you share. During signup you can choose whether you're comfortable sharing your information with the other party — many homeowners are more willing to welcome a request when they can see the name and story behind it.

Reach out to us as soon as possible through your dashboard messages or the contact page, and we'll help you update or cancel your request with the homeowner.

Create a homeowner account, add your property details, and set the nights or dates you're able to make available. Your listing is then visible for matching against family requests.

Yes. You always have full control over your calendar and get the final say on any request before it's confirmed.

Marpeh Homes is built on the generosity of homeowners donating available nights. Some listings may be paired with donor-funded support — details are always outlined in your dashboard.

Contact our support team right away through your dashboard or the contact page. We're here to help resolve issues quickly for both homeowners and families.

Create a donor account to give financially, or offer a property if you have space available. Every contribution helps make a restorative stay possible for a family in need.

Donations go toward operating the platform, supporting stays that need additional assistance, and helping our team match families with the right homes.

Rabbis, doctors, caseworkers and other professionals can sign up as an organization to refer families directly, track their requests, and stay updated on their progress.

Please contact our team directly for current documentation regarding tax deductibility, as this can vary depending on your region.

Click "Get Started" from any page and choose whether you're signing up as a family, home donor, or organization. The signup form only takes a few minutes to complete.

Yes. Your information is stored securely and is only shared with the other party involved in a stay if you choose to allow it during signup or in your account settings.

Every account goes through a verification step before a stay is confirmed, so both families and homeowners can feel confident about who they're connecting with.

Visit our contact page any time — our team typically responds within 24-48 business hours.